1. Introduction to web services

While the GUI of OpenEMM allows a user to operate the software directly, web services offer an interface to use OpenEMM by 3rd party software remotely. For instance, a CRM system may use web service methods to read or write subscriber data.

The web services of OpenEMM are based on the standardized SOAP protocol. Actually, OpenEMM provides two web service APIs: the “old” web services, existing before release 2012 (WS API 1.0) and the new web services, described in this document (WS API 2.0).

Please note that WS API 2.0 does NOT replace WS API 1.0 but is an additional, more modern WS API. This WS API 2.0 offers a set of methods right now and allows you to create, read, update and delete mail recipients, mailing lists, mailings, templates, mail content and blacklist entries.